Discussion on 3 Ways To Cancel AOL Account in 3 Minutes

September 24, 2010: 11:17 am
Hi and thanks, just got off the phone took about 5 Mins from the time it rang to completion, for people who do automated payments, all I did was tell them I was moving and shutting my bank account down. Thanks again

July 29, 2010: 9:46 pm
Thank U so Much!!!!! OMG!!!!! I tried SOOOOOO hard to cancel this stupid account, but your post made it happen in less than 2 minutes. U Rock!!! God Bless. Scot

July 2, 2010: 9:52 am
I WANT TO DELETE MY ACCOUNT AND WAS WONDERING IF YOU COULD DO THAT FOR ME BECAUSE I DON'T USE IT ANYMORE.

June 25, 2010: 8:43 pm
May take more than 3 minutes (just did it and it took about 5-6, No real hassle. RL

June 10, 2010: 4:44 pm
I tried to cancel Aol and got nowhere...fast. I told them I was emigrating and they wanted to know when, where and if I planned to return, doh !! I usually paid by my bank account card automatically online. I ended up telling my bank I had lost my card (to be on the safe side) so the bank cancelled it and sent me a new one with a different number(which they do in the UK)just to make sure they took no more money. Aol soon sent me an e-mail saying I had not paid, so after all that Aol still had not cancelled. The lengths you have to go to just to cancel. What part of NO does Aol NOT understand?

June 7, 2010: 5:59 am
i would like to delite my aol account any body can help me ................?

June 3, 2010: 12:39 am
It's sad how many idiots have posted comments here asking to have their accounts removed as if Angsuman worked for AOL. You people are why the planet is F'ed.

May 23, 2010: 8:35 pm
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May 16, 2010: 12:41 pm
How do i cancel my AOL account?

April 25, 2010: 1:20 pm
i dont want using aol email no more and i want all delete it all and close aol email i m prefer using yahoo email from now on and i dont like aol email and please delete it all .. thank you ,, jeffrey cosma

April 23, 2010: 5:02 pm
Thanx It worked it took less than 5 minutes.!

March 27, 2010: 7:57 am
Too many hackers and I want out now!!!!!!!!!!!

March 27, 2010: 7:53 am
I tried to cancel my aol by phone and no help was available. This is another reason I want out NOW!!

March 5, 2010: 3:17 am
i want to cancel my aol account, that's it! thanks!

February 27, 2010: 12:41 am
i want to no if u can delted this account becuze i dont need it no more thank u bill black

February 24, 2010: 8:43 am
i would like to cancel this account please help

February 20, 2010: 4:52 am
I would like to cancel my membership due to my son entered my information without my knowledge. He is 10 Years old. Thank You

January 26, 2010: 1:33 pm
I had a free account - how frustrating to cancel! I said "upgrade" in the annoying automatic phone menu and of course I got a 'LIVE' person right away. By being very assertive I got them to FINALLY cancel!

January 25, 2010: 7:54 pm
Completely right. I said that I was going to Europe !!for good!! and they cancelled the account with no further questions. Thanks for your advise: Andres

January 21, 2010: 6:51 pm
Thank you! I went to their web-site and no ending in sight for 2 days don't know what to do until I google cancelling account on AOL and saw this. Soon after I called AOL and got a "HUMAN BEING" on the phone 2-3 minutes later, AT LAST! canceled! wooh hohh!!!

January 15, 2010: 2:57 pm
I used method number two, and it works!!! I followed it to the letter, and I got my cancellation within a few minutes. (I am keeping my cancellation confirmation number handy until my new credit card statement comes through, just to make sure they actually follow through.) Advice: DON'T waste time with the aol websites; they are designed to prevent you from getting a phone number or accomplishing a cancellation.

January 7, 2010: 2:38 am
OK I tried swearing in AOL chat room to get canceled. No one would report me. I even tried swearing in the religious chat rooms. Nothing! What does it take to get my AOL account canceled????

December 4, 2009: 4:37 pm
Thanks so much. I just called to cancel my AOL account and can't thank you enough for the help. I forgot to look at the timer before I hung up but it couldn't have take more than 5 minutes. The unemployed card works pretty well too. Try it. It worked for me. It also happens to be true. Thanks again! Now if the auto pay gets cancelled in a resonable time I'll be so happy.

November 28, 2009: 9:23 am
Sign in, click settings, enter answer to security question, click billing, click change plan, click cancel/free plan, click $0.00, enter alternate email address for confirmation (optional). Done in 1 minute, nothing to it.

November 17, 2009: 2:02 pm
Thanks! Worked great! Finally out of aol.

November 15, 2009: 4:06 pm
AOL sucks....

November 9, 2009: 3:40 pm
i jast want to close a old email adress i dont use any moer

October 24, 2009: 8:18 am
I went through with all their questions and billsh*t, call was still under 3 minutes.

October 4, 2009: 2:23 pm
dear aol, i would like to close my account with aol, please do it for me thank you van tran

September 23, 2009: 6:03 pm
Hey I tried to cancel my aol account via the phone initially and was told they were experiencing technical difficulties accessing my account eventhough I went through all of the verifications they asked to pull up the account, anyway I was told to call back later or go online to "aol keyword cancel", that didn't work either. After reading your suggestions here, I called back and used the sold my computer and moving out of the country scenario and IT WORKED! I was able to have my account cancelled immediately. THANKS!!

September 10, 2009: 5:10 am
I am so appalled by AOL news and the commentators that I can no longer look at it.

September 6, 2009: 11:38 am
Just go to AOL click on customer support and search CANCEL ACCOUNT, then it will take you to bill.aol.com and you can change your account after answering a security question. They will send a confirmation email within 10 days. At least that's what it said.

August 27, 2009: 7:41 pm
please cancel this e mail address because can't read& open .thanks..

August 13, 2009: 7:31 am
I just found AOL's online form for cancelling and filled it out. I didn't want to wait another day to call them, since they close at 5pm.

July 23, 2009: 8:18 pm
cenceled aol

July 2, 2009: 2:43 am
This really worked. Thanks so much. You're a lifesaver.

May 3, 2009: 11:25 pm
please caNCEL MY ONLINE ACCOUNT WITH AOL.COM INTERNET PHONE 775-971-9735 NORRIS WEEKS

April 27, 2009: 3:37 pm
Called the 888-number and since I did not know the screen name, got to a live person. Was never asked any security questions, only needed the phone number for the account and after only a few annoying repetative questions, got the account cancelled and a confirmation number. Was told would also get a letter verifying cancellation.

March 10, 2009: 4:48 am
Hey thanks sooo much for your 3 minutes solution to erasing an aol account. Ive been trying to delete one of my screen names forever now, and i literally did it in LESS then 3 min!!!!

February 21, 2009: 8:03 pm
I wa being charge again when i had cancelled the account about 5 months ago and have a charge of 26 dollars that i didnt know until the bank charge me a overdraft of 120 dollards that i have to pay . AOL sucks :-(

January 22, 2009: 12:05 am
i call aol but they cant find my screen name which pisses me off..there should be a way on my profile to delete it..

February 4, 2008: 9:36 pm
Sandra, You should try cancel.aol.com instead. BTW: I have updated the post with recent cancellation procedures from AOL

February 4, 2008: 4:25 pm
Thank goodnes I found your site...I used the first method with small revision. I said that I was moving and sold the computer to a neighbor. I also said that I would not be getting another one for over a year. He asked a couple simple questions and poof...now they\\\'re gone! I would not been able to do it without your help. Thanks Doug

February 3, 2008: 1:52 pm
cancel this free account I did not download it as there is alot of other people including children that use this computer and I do not want this on my computer.

January 29, 2008: 10:45 am
i just have a free email account with them that i'd like to cancel and close the account...i don't get billed for anything so i tried calling and get someone in india who says i can't cancel it then i faxed it to the same number listed above and it's supposed to be cancelled in 5 days and nothing...so it's unbelievable that i just can't cancel a free email account...can anyone help??? if you go to the aol.cancel.com and get to the right page then it takes you to some copyright infringement bs??? anyone have any answers???

January 26, 2008: 6:45 pm
AOL used to have a feature wherein you could take your screenname to a new account, if, for example, you and a another person had an account together and you wanted to cut ties with that person, keep your screenname, and start your own account. Does anybody know if this is still possible? I have a free AOL account, and that does not include any type of customer service. My ex-boyfriend would like to keep his screenname but I don't prefer to look at it every time I sign on to my account. Thanks!

January 21, 2008: 2:39 pm
Please cancel my aol account as I no longer want it in effect. Ronald W. Thomas 13109 Turkey Branch Parkway Rockville, Md. 20853

January 20, 2008: 8:22 pm
please cancel my account with aol. thank you Jean C. Richardson

January 15, 2008: 2:26 pm
From ALL the reading I have done,(Plus my own most recent experience today of the letter I sent AOL to their posted address being returned to me as UNDELIVERABLE. 40 more cents wasted due to them.) it seems to me that how long it takes on the phone to get them to tell you that you are cancelled is not the problem. The problem is whether you are REALLY CANCELLED, which you won't know until you stop getting billed. So let's stop saying "I did it! It only took 4 minutes!". Cause you haven't achieved anything until you really aren't getting charged anymore. Otherwise the nightmare continues and the "successful" phone call with them was just more wasted time. I'm ready to try continuous faxing. Every day I'll fax them, and if I don't get a letter of confirmation the next day, I fax again..Repeat daily.

January 14, 2008: 3:20 pm
I have used AOL for about 8 years. I now have 2 small children and just don't have the time or the energy to use the computer like I use to. I called AOL to cancel my account and the customer service representative gave me the run around. I am going to try faxing the cancellation notice and see if this will get some action.

January 14, 2008: 5:49 am
Aol are the worst for shutting down accounts. I have had up to five computers online here p.w. access only. So no one else could use it. But the kids get this friggin AOL disc from just about anywhere, put it in and because my credit cards are on file boom I get billed for delinquint accounts from years ago because the jerkoffs never cancelled it. I won't have any more of those in my house. If I find one I shoot it full of holes before I burn it in the wood stove. Maybe they need to be silver bullets.Aol we are done with you.

January 10, 2008: 9:17 am
Montgomery wrote to me via contact form his experinces with cancelling aol account in under 3 minutes: Hi! Just thought I would let you know that I cancelled my AOL account in about three minutes in this manner. I went through all of the bull from the automated attendant then was sent to a customer service rep. After, of course, repeating all of the previously requested information I explained that I could no longer afford the services. She (the vile rep) told me I was paid until the next month and then explained that by going on AOL job search I could find a job that would allow me to afford AOL. She asked if this would be helpful. I (unwittingly and just because) said yes. At this point she noted that I was on the cheapest version available of AOL and that I would receive my bill for ONLY $9.95 per month. Then she says “OK?” I said “No! I don’t want the account. I am through talking! Cancel the account!” Then I hung up. I then got online and discoverded all of the horror stories about cancelling AOL. My thoughts ran to words that I won’t type to you. Much to my surprise when I called a few minutes later to (I figured) recancel the account it was already cancelled. The short version would be tell them to cancel it and that is it and then hang up on them!!!

December 31, 2007: 10:48 am
Just cancelled my AOL account and it was fairly easy. It took about 10 minutes and the person on the phone was very polite and gave me my confirmation number. No yelling, no screaming...but I'll still call my credit card to make sure they don't charge me.

December 15, 2007: 5:35 pm
I just wanted to clairify with all of you if you want to cancle your aol you have many choices and it is not hard at all to cancel.if you call follow the promps, If you fax make sure that you include you crean name your first and last name and that you want to cancel and also MAKE SURE YOU SIGN IT, there is also the web at cancel.aol.com and that is how you can cancel aol

November 29, 2007: 6:55 pm
I DID IT! (I Hope) Took 9 minutes. Thanks for the wisdom I gleaned from many of the testimonials. I set my expectations low for the phone call. Called that "other phone#"....a few transfers, some waiting, and a fairly pleasant guy canceled account for me and switched it to free. No further charge to my VISA. Said he would send an e-mail confirmation to me to that effect. I am hesitant to go to aol e-mail, as I am afraid of being duped somehow. Is mine an unrealistic concern? Anybody have advice/experience? Diane

October 31, 2007: 12:21 pm
You call up, you tell them you have 2 weeks to live, you are settling your affairs so that your family doesnt have to take care of crappy details...they are already torn up about things....if they ask or say anything off the cancelation topic, start crying.

October 24, 2007: 10:07 am
I'm glad I saw this website first! I claimed I sold my computer and the man couldn't suggest any other services because i wouldn't be able to do them without a computer! haha. the guy that helped me was nice tho...

October 24, 2007: 10:07 am
I'm glad I saw this website first! I claimed I sold my computer and the man couldn't suggest any other services because i wouldn't be able to do them without a computer! haha. the guy thta helped me was nice tho...

October 22, 2007: 6:12 pm
I just called to cancel my free subscription with AOL and I didn't have any problems at all. The total length of the call was 9 minutes 6 seconds. They must have really gotten better!

October 17, 2007: 6:55 pm
Hello, Man oh man! AOL...Is either one stupid Internet Service or the brightest... I posted earlier, in this on AOL! I havent used their service for about 6 mts. Now, when I thought I was cancelled...I WASN'T!! I went to Netzero, ok, have had them since AOL. But, I, just for the heck of it, clicked the AOL Icon...IT'S STILL ALIVE!!! But wait, why havent I been billed???? HELP! Why is it still alive, no billing??? Im really scared here, that they will only come back around and say...You have been using it, never cancelled!!! See, their 'brightness'? I called, I faxed...over and over and over! Went to Netzero, AOl never billed again! Months now, NO BILLS...But, how is it, my service is still on, and NO DEBIT card is used with them anymore??? SCAREY!!!!! Who is funding this account? And why me? I have tried it all people, to cancel with them, nothing works!! HELP.....

September 29, 2007: 6:23 am
delete my account please

September 17, 2007: 5:30 pm
The automated voice menu is annoying as all hell, but the live agent I spoke to (Dave) was friendly and helpful. I told Dave that I needed to cancel my account because I don't use it anymore. As he launched into the mandatory "saves" scripting I mentioned that I had worked for AOL from 2000 to 2003 (which is true), and politely asked that we cut to the chase -- which we did. 4-minute phone call.

September 12, 2007: 2:30 am
bonjour pouvez vous supprimer mon compte pour moi svp merci

September 8, 2007: 6:41 pm
I just spent over an hour trying to find a way to delete my aol account and I got nothing. I wanted to know if you could please cancel my account I\'m literally dying here. I\'m desperate this is insane, not even msn hotmail or yahoo gave me this much problem.

September 7, 2007: 11:20 am
Just tell the good folks at aol that you don't need their service anymore because you are goiing to jail.

September 4, 2007: 6:24 pm
Tried to cancel months ago. Credit card expired and aol couldn't charge credit card for last 4 months. Now they say we pay or they are sending it to collections. Have not used aol for months.

August 21, 2007: 12:58 pm
Sirahop, I am not affiliated with AOL in any way nor have I charged your account. Please contact AOL to resolve your account issues.

August 21, 2007: 4:16 am
Dear sir, You billed my account at Pataraporn Ratanasuban AMEX cards for over 2 years for the account that I never use. Please cancel my account. Why are you charging me? I think my email is muaythai1@hotmail.com at the time I registered aol. Thank you very much. Sincerely, OneSongchai Institute of Muaythai, Bangkok Boxing Stadium Siraphop Ratanasuban Vice President OneSongchai Co., Ltd. siraphop@muaythai.co.th www.BangkokBoxingStadium.com tel: 6626185314-6 Want to always have my latest info? Want a signature like this?

August 12, 2007: 3:40 pm
I just cancelled. It took one phone call to this number - 1-800-827-6364. Total time 6 minutes. It was all automated and I received a cancellation number. I tried to go to AOL.com after I cancelled and it asked me if I wanted to re-join using my old account, so I guess it worked. I feel so FREE!!! I think they're aware of the frustration and have changed their cancellation tactics to make it easier. They have enough enemies already!

August 8, 2007: 4:07 am
i have 6months to go before my aol agreement is over i then wish to cancel my account i pay by debit card how do i do this i live in birmingham

July 31, 2007: 10:58 am
I just canceled. One phone call and it took 5 minutes. When asked why I was cancelling, I told him we had decided as a family to get rid of our computer. He tried to sell me and I listened patiently, but then I told him that we were getting rid of the computer and getting completely off email. He tried to sell me one more time about access from library or work, and I told him again we were getting completely off email and then he cancelled the account and gave me a cancellation number. They also told me it would take 7-10 days for a written copy in email to come to me. What a crock--they could generate that while on the phone if they wanted to. Still, pretty painless. I've made a note to follow up, because I don't trust them.

July 27, 2007: 3:10 pm
just tell your credit card company to stop accepting charges. worked for me.

July 25, 2007: 1:00 pm
took me three phone calls and only about 5 mins. I said that I just didn't need it. As he tried to talk me out of it and said (loudly) I just don't need it and he said OK ~ cancelled! woo hoo. Let's hope it worked.

July 20, 2007: 10:29 pm
It took me about 10-15 minutes to find a telephone number to get a live person on the phone. I spoke to a nice guy, although it took me 14minutets to complete. They said it will be about 7-10 day for written copy in mail to come to me. Good luck everyone else. I know it better be cancelled, or else.

July 12, 2007: 5:19 am
I got a new debit card and canceled my old one so they where unable to bill me. Then they canceled it for me.

July 2, 2007: 6:58 am
@Laura If losing email addresses is your only concern then I suggest that you should simply create new addresses at GMail. However in this you will lose all your existing emails. Also you will have to send your new email addresses to all your friends and relatives. The upside is that you will be free from AOL forever or at least till Google lasts.

July 2, 2007: 6:46 am
If you are concerned about being billed after you cancell AOL, call the credit card company tell them you have lost your card. In about a week you will have a new card with a new number and AOL will not be on the new card, as simple as that.

June 13, 2007: 9:33 pm
thanks for not answering me douchebag. way to go on a rant instead of being helpful.

June 6, 2007: 9:50 am
Are you people really that fucking retarded that you think this page is actually owned, operated, or otherwise even read by someone at AOL? Why are you morons saying "how do i change my screenname" and "plz stop billing me" here?!! Christ Almighty, people... grow a brain cell! Meanwhile, thanks to the author for this great resource, it'll help me help other people ditching that AOL crap.

June 4, 2007: 1:04 am
i was wondering if there was any way to change the master account to another screen name without having the master account password. my father died a few months ago, he was the master user. my mom called aol and they said that they couldn't do it- that my mom would have to cancel our service and start over meaning we would lose all of our email addresses. is there something we can tell them that will get them to do it or is it even possible?

May 26, 2007: 5:59 pm
Im about to cancel my AOL. I faxed the request and told them my laptop was stolen and that I have no reason to have the AOL service if I dont have a computer to use it on. In addition, my parents have a computer but its THEIR computer so I have no right to add a service to it. I don't think there is a way around THAT reason!! If they refuse to honor my request, the Better Business Bureau will do it for me.

May 24, 2007: 7:14 am
I had cancelled my aol account some time in january or early february over the phone since I was going away for army training than Afghanistan for a year long deployment. I looked up my bank statesment online and found a payment had been made to aol as recently as last month for a service I thought I no longer had... funny how this whole cancellation thing works. I am in a forward operating base with out fax machines, I do have internet that I am paying way too much for and access to morale phones but I'm suppose to use the phone card time talking to family and friends on aol support to re-cancel my account... again?? do you know if aol customer support has an actual e-mail address that I can send an e-mail to? aol was fun and all but the fun isn't there and neither is the love.

May 17, 2007: 11:33 am
Moving to Europe worked like a charm! 2 minutes with the automated voice and another 3 with the live person and I was home free...

May 11, 2007: 6:33 pm
I just called at 8:30 p.m. tonight to cancel my aol service of 11 years. To my delight and surprise it only took 8 minutes!

May 6, 2007: 1:06 am
I called to cancel my aol account after 3 years, ready to get in a huge discussion but to my surprise they canceled it in less then 3 minutes...

May 1, 2007: 10:08 am
OH MY GOD! I had no idea what I was getting into. I opened the aol account 3 years ago, gave the computer away to one of my kids 2 years ago, and cancelled, or I thought I did, the account. NOT SO.AOL has been debiting my checking account 11.95 per month for over 2 years,I have called several times to try and resolve this.Finally, just this morning spoke with someone whom spoke good enough english to understand how"frustrated" I was, I requested a refund for the 24 months and they are sending me $23.90 instead of the $286.80 that I have been billed, IS THIS A JOKE OR WHAT! The coustomer services rep that I spoke with assures that as of today I'am no longer a member of AOL> Thank the Good Lord above. Former AOL member Jacki Deas

March 11, 2007: 7:24 pm
We are both disablied;on SSI only. I asked AOL if they had any discounts for pepole on a very fixed income. They raised my bill 3 times;they went up all three time. I have to say that your service is not for us. Please just cancel any account you find in mine or Debra Young. The phone numbers that you may have are 860-563-1667 or 860-257-0079. Thank You: Michael K. Morris and Debra L. Young

March 10, 2007: 10:47 am
It worked. I cancelled my AOL account in 3 minutes. When a live person comes on the phone and they ask why I was cancelling, I just politely said I didn't want to answer any of their questions, I just wanted to cancel the account. It Worked!

March 7, 2007: 3:30 pm
Look, I decided to fax my request after having the same type of discussion on the phone with an AOL rep. I am still unable to get this account cancelled!@@ Is there some federal government or law they are breaking? Can I contact someone. I have kept copies of the fax and everything - they are still not cancelling. What can I do?

February 6, 2007: 11:38 am
I told them the truth, I ordered another internet subscription and i cant break the contract for a year. I got immediate cancelation!

January 30, 2007: 6:21 pm
Here this! It has been now almost 2 yrs with AOL, plus, asking them to STOP billing me on 2 accounts, that I never signed up for this! Repeatedly, I asked for them to credit me, they do!!! Then, only do continue billing me!!! Over and over and over I go, letter after letter, to AOL, asking this same thing.... Even Faxed, they dont stop!! Faxed again..they continue!! Im so fed up...Once I called, and just because I dint know my security ?, they said they cant continue...WHY? Yet, why do they bill me, to only credit me??? Over and over and over!! PLEASE HELP!

January 27, 2007: 1:19 pm
They really don't understand the word "cancellation" it took me 20 minutes to cancel the second time around because the first time i called and tried to the guy just hung up on me. Ughh...

September 2, 2006: 4:53 pm
I canceled AOL 9 months ago. They attempted to bill me for another month after the fact. This was disputed by by credit card company. AOL then turned me over to collections 9 months later. They never sent a bill or prior notice.When I called to complain I was treated rudley and told that there was nothing they could do just pay the $23.90. I refuse to ever deal with AOL again.

August 31, 2006: 9:47 am
Rosauro, Please follow the instructions in the post to cancel. Unfortunately I cannot cancel it for you. -- Angsuman

August 29, 2006: 3:21 pm
Please cancel my AOL account. I'm retired and going back home to my country. Discontinue it now. Thanks.

August 29, 2006: 11:49 am
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August 16, 2006: 3:09 pm
Just tell them that you already know that they're going to ask you ten million and one questions and that you just want to cancel. That usually shuts them up. My call was only 4 minutes

August 13, 2006: 9:35 pm
how do i cancel my aol if i dont remember my account security password??

August 12, 2006: 9:34 am
Thank You. I called AOL just as you said and once I got a human (1 min.after the recording rigamorole.) I told Patrick I didn't like it and got it canecelled in about 4-5 min. I hope the auto pay stops as easily.

August 11, 2006: 9:31 am
i would like to delete this email account. and i was wondering if you could do it for me. i want to delete it because i don't use it. thank you