Discussion on BSNL DataOne - World’s Crappiest Broadband Service

June 28, 2010: 12:28 pm
Fuck 3G & broadband service.... FUCK YOU BSNL!!!I wish your company gets on fire.... nothing but corrupted you people are... FUCK YOUR SERVICE!!!! :@

June 4, 2010: 4:15 am
bsnl employes are lazy, in otherwords earning money without work, i request to our indian goverment pls shut down the entire bsnl, give more impotance to private concerns, then they will do their job and services best, thank you

May 28, 2010: 1:25 pm
I prefer 22 KBPS EDGE over BSNL Always Offline Badband service. I know two of my friends who are enjoying good service from BSNL but many others have retorted to photon+/mobile internet:-( This was my farewell fest from BSNL BB: My BB connection stopped working. The data link was not appearing. I complained; they simply finished their duties by sending me a SMS informing that they had fixed it. I don't know if they actually tried to fix it but the data link was still not appearing. I submitted the request for disconnection & waited[that disconnection was obviously not the first problem & I was already half-mad with their service & thinking of discarding BSNL]. Bills kept coming with BB charges per month as usual. Every time I used to visit the office asking when shall they stop collecting that extortion. After perhaps three months I was told that a guy was supposed to come & sign a form to confirm disconnection soon after my disconnection request. Somehow he did not come & that's why they were unable to process my request. Meanwhile connection remained dead. At last when they finally disconnected I was so grateful that then I praised BSNL for the first & last time in my life. I was never alone with BSNL though; all the time I had unlimited mobile modem subscription that greatly helped reduce the torture inflicted by BSNL during my 6 months ordeal with their service. My speed was good & never dropped below 90% of promised speed[the connection used to drop a lot though:-)]. I never had their unlimited nightmare plan or whatever it is called. Those who have owl plan say that speed is really high in that plan so that it is possible to watch youtube [not HD] or download DVD.

April 21, 2010: 11:04 am
Well, i must say that i have been really lucky in terms of service,speed,reliability and cost! Guys , think that they are providing broadband at such cheap rates. I am getting 240 KBps for 2 mbps which is more than enough!!!! So chill

April 15, 2010: 4:40 pm
i dont agree with you guys.. i m very happy with BSNL broadband.. i have been using it for so many years now n i have always been getting my speed around 2 mbps.. download speed is never below 230kbps n tats really not bad at just 650pm..!! i m happy with BSNL..!!

April 13, 2010: 8:48 am
Google Public DNS: Configure your network settings to use the IP addresses 8.8.8.8 and 8.8.4.4 as your DNS servers. This will be helpful in those condition when your ISP (internet service provider e.g. BSN., MT.., Tat. Indi., Airt.. Broadband etc. ) is blocking any websites which is working perfectly fine with other ISPs. This will also enhance your browsing speed.

April 12, 2010: 3:30 am
LOL!!!! SO many haters for BSNL!!! Ya you guys are right! BSNL SUCKS BIG TIME!! I use it for more than a year now. truly! Morons! the connection sucks!! I am gonna switch to BHARTI airtel next month

December 22, 2009: 12:44 pm
I am using Dataone Broad Band connection. I have changed the DNS to 208.67.222.222 & 208.67.220.220 the speed have increased but there is problem with the website naukri.com. Some web pages of naukri do not open, the browser shows the message " the DNS server is not listed and http error 408 / 409". Is there any better / faster DNS for dataone which can open all webpages of naukri.com Please help me.

July 22, 2009: 4:29 pm
Im from Pakistan i was thinking that india's broadband is better then Pakistan bcuz India has a internet getway through sea but after discussing from most of my friends in India i came to know that India's broadband is not so good i was thinkin of bsnl 2mb broadband downloading speed about 1200-1500 kbps but its maximus is 100 or 150. Pakistan's ptcl company provide 1,2,& 4mb broadband with downloading speed of 650-776kbps with 1mb 1024kb-1200kb for 2 mb and 1500-2500kbps for 4 mb broadband with unlimited downloadings for all packages

May 23, 2009: 1:06 pm
I applied for BSNL BB last month through their web site. Surprisingly I get a call from their end in a weeks time that too on a Sunday. The sales guy came in on the same day and got everything done. It was a shocking change. I thought Government products are now changing and our life will become easier. My modem, ID, password came in 4 days time. It was even more shocking. It is over a month now not a single person came to install and configure the same even after several follow ups and calls (though their customer care never works). Showed their colour!!! Priceless.......

May 9, 2009: 7:42 pm
How do I know how much of Internet I've used n this month May 2009?? I applied for the Rs 250 plan, I do not want ot exced my limit. How do I find out how much I 've used?

April 23, 2009: 8:34 am
Worst Service, it really sucks Pls donot ever venture. its F****king pain in ass.

February 18, 2009: 10:25 am
[...] broadband is full of surprises. It will never cease to amaze you with the height of irritation, poorest of technologies, almost dead-man-sitting customer care services and most importantly the service for which you pay. [...]

January 29, 2009: 12:23 pm
yup its true bsnl sucks.....the customer care bastards cut the line when asked when they can resolve the problem, as the suckers do not know anything about their job, leave alone the speed iam finding it hard even to download google page on my browser.

December 23, 2008: 6:25 am
No doubt, the Customer service sucks. The reason they dont pick your calls. Not because they are busy, but they the lines on a no-reply, and just sitting and chatting. Even a simple question can never be answered :| Specially the fact that an unlimited connection will never get good speeds, only limited ones will get :| No doubt, it sucks

December 13, 2008: 1:14 pm
You are right. Here in india, Bsnl sucks and Airtel rocks as far as broadband is concerned.

November 4, 2008: 9:09 pm
Hello frens... As the service of BSNL mobile you know which is also known as "BSNL = Bhagwaan Se Nahin Lagega" or "BSNL = BhaiSaab Nahin Lagega" same thing has happenned with this broadband service.. I have been using this service (UL 900) for last 18 months and since then i have used it for like only 1 month cos this fukin BSNL connection have always has problems.. But as i dont have other options like you have in big cities so cant fukin leave it.. BSNL is the worse service provider in the whole world tho its a fukin Public company but its a fukin shame on us... Amazing thing is no one in customer service or in the field have a little bit of knowledge all the fukin linemans are into sloving the broadband complain and they know nothing what the are talking about and belive me most of them cant even fukin spell Windows and the reason they give you is you changed the password (100 times my password being ressetted but belive me i never even changed the password even once as i dont even know it)or you got virus or your fukin wire connecting to the computer needs to be changed (P.S i got a wirelss connection) so now you know what i mean.. I hope this BSNL sells out soooooooooooooooon and some private company buys it alteast we will be getting some better service... cos Rs. 890 per month is not a small amount for the fukin fuked up service I'm getting.........

October 21, 2008: 8:40 am
bsnl was stupid back then but now, bsnl has now improved-no probs and very less downtime and super speeds and super low costs-what more could you want????????????????????????????????????????

October 3, 2008: 10:21 am
[...] BSNL Dataone Broadband sucks; yet it is still my primary connection due to lack of better alternatives and reasonable price. Having it as a secondary connection too is out of question. [...]

October 3, 2008: 7:52 am
[...] initially reluctant to get Tata Indicom Broadband even as a secondary / backup connection. However BSNL DataOne Broadband continued to fail me miserably. For the last 3 weeks or so my unlimited plus BSNL Broadband [...]

August 6, 2008: 1:42 pm
For Airtel broband connection in banglore please call devarajaiah k-9900741968

July 23, 2008: 11:16 am
Buddies i can give my word that those who have nice service from bsnl is from those areas where they have competitors for those saying check the line hey outscrewed buddies is the line gone to some */'&+}^* as they work at mornings and don't work at nights First i had the 500 plan at that time i got downloading speed at 150kbps (though wasn't able to connect at night )after my plan change to 900 i haven't seen a single day the downloading speed has exceeded 52 kbps I am not the single one with this problem I am reviewing this with many people around 50km in circle with my place all have same word BSNL truly sucks they don't give a damn about their customers its true that theirs that much customer with BSNL that their services are overloaded. For that they should not have started the service as the others will have started the service. Because of BSNL no one is starting the service in some places. Plz don't argue with those who says BSNL sucks as it is the fact they really don't care if there is no competitors on the other side. Plz private guys start your service allover india let BSNL get rid of this overloaded customers. Like BSNL support forum make a BSNL sucks forum i am sure the viewers will hit 1 lakh per month

June 8, 2008: 8:36 pm
[...] the availability of reliable high-speed broadband service. The major broadband service providers (BSNL Dataonereview & VSNL / Tata Indicom) in India are either currently owned by government or were until very [...]

May 30, 2008: 8:48 pm
G.RAGHAVENDRA, Unlimited connection means you don't have to worry about usage. You will not be charged extra irrespective of your usage.

May 30, 2008: 8:46 pm
Sagar, I feel your pain. I haven't had much good experience with them in the past. Now that I have dual-connection, I don't notice their problems as often. Tata Indicom is a much better choice for reliable broadband connectivity. However for really reliable boradband in India, you need to join multiple broadband connections as I have done.

May 30, 2008: 8:33 pm
Mr Dragon, Thanks for the suggestions. Now things are somewhat ok for us. The reason is that I have dual broadband connection with both BSNL and VSNL (Tata Indicom) broadband provider, which gives me enough redundancy and high bandwidth to boot.

May 30, 2008: 11:05 am
the worst broadband you can get in world is BSNL and also the worst phone service. You cannt connect on BSNL broadband when u want. Customer services doesnt literally exist. It is like any other govt department where noone want to do anything. Please dont take it even if u r true indian. Mobile I am not joking I went to India last year and took sim card of BSNL, true indian and all that sought of thing. Stayed there for 4 weeks but still waiting to get it activated. Met ther SDO also who was the senior most officer present there, That B***** instead of getting things done said who gave u the receipt of sim card. it is like money once gone gone. In last week I took vodaphone It start instantely. So

May 23, 2008: 12:45 pm
Dear Angsuman Chakraborty, For the frequent disconnection and change in the UL/DL speed, try a cooling device for the ADSL modem : Maybe your table fan is enough. Check if it works or not (try downloading something for some hour) and email me the result.

May 7, 2008: 9:40 am
The Bsnl broadband service is worst . I got a new connection some time around April 2008, for one day dial tone was there after that there is no dial tone in my new phone, I don't understand what kind of service Bsnl provides, Please let me know how to discontinue this pathetic service . I don't need this pathetic service any more, rather I will go with Airtel or Tata Indicom, these service are expensive but service is thousand times better than Bsnl. My telephone number is 26632097 (080) Bangalore. Please help!!!

May 6, 2008: 11:19 am
DEAR SIR, I HAVE TAKEN BSNL BROADBAND 900 UNLIMITED PLAN SINCE ONE MONTH . BUT I COULD NOT KNOW HOW TO SEE THE HOW MANY HOURS OF USAGE PLEASE SEND ME THE MAIL QUICKLY

May 2, 2008: 10:43 pm
BSNL BORADBAND IS WORST SERVICE PROVIDER IN INDIA -bsnl Cutomer Care..???? Huhhhh !!!!! -What\'s the meaning of customer care....??? -no Responsibility..YEAT ??? -at night BSNL Broadband SUCKSSS !! -the link lamb also suckk well !!! -BSNL broadband downloading a 1MB file from a server near india @4kbps !! broadband ???? Actually it is a rubberband. -There is a BSNL server located @NEW DELHI .The speed of the server is 100mbps. Actually we need to share .01mbps throughout india.where is remaining 99.99mbps ?? IMPORTENT INFO BSNL EMPLOYES ARE EARNING MONEY WITHOUT ANY EFFORT Just go and watch a BSNL office near u r town -They don\'t have any bill of payment -No strictness of attendence @anytime -Putting our writen complaints in wastebox -Just removing phone reciever when we call -They are praying for the end of month for there sallery -They are happy in all moment bcoz no work nothing to do..?? -Free call from office to anywhere alwys free -sleeping,eating,earning that\'s the \"PRICIPLE OF BSNL\" FINALLY I AM SATISFIED WITH MY NEW SERVICE PROVIDER(I don\'t mention it ) no prob Yet.. no link prob, 24 hrs okk Downloading @160 kbps i m satisfied. SERVICE PROVIDING I don\'t even get any chance to call them bcoz everyting is right here....no prob yet

April 29, 2008: 1:45 am
Well i will say never to take any of the limited plans of any isp (bsnl,airtel etc..). the charges they impose are not just for download but for upload also .. download/upload charges are combinely imposed on the customer. when you open a page of 100 kB 20kB is uploaded and 100kB is download approx. isp speed depends on the number of user present in the area.. sooo check out your locals before applying. And bsnl has always sucked... they can get better than any other isp but they wont..

April 23, 2008: 11:59 pm
My dataone,bsnl connection ,dt 6-1-08,ranchi telephone,I unable to change my password or check my account usage.Guide me

April 19, 2008: 1:24 am
I am using broadband 500 yearly plan. They said that I wll be charged annually. But to my shock I am amount monthly and a bill of Rs2000 is on me. Could some one help me out????? Should I have to pay or theres any way out??

April 16, 2008: 12:39 pm
> Does that mean unlimited downloading during these hours Exactly. Downloading includes surfing and more. > On the whole BSNL broadand is fraught with connection stability problems and the staff are most illetrate about solving and diagnosing the actual fault. I agree. Looks like a line problem in your case. You need to login to your ADSL modem to find out exactly what is failing.

April 15, 2008: 2:44 am
The following is account of my experience with BSNL BROADBAND HOME 500C. My advise to the poster at sno:69. Have a trial of the BSNL service in your area, before you commit. It may not be uniform. Especially check the DSL stability. ------------ I took the connection broadband home 500C. The Router/Modem was given 1 week after the phone instrument. Activated after 6 days. Modem was intalled by my self. Not even the CD was given to me. When enquiered, they told me to phone another number and ask for CD !. Some how I installed it going by their 2 page manual. Now the real problem: The connection was never steady. DSL light switches off quite often. Works for first 10 minutes after a cold boot. Once it snaps it never gets steady (ADSL). Complained to their exchange,JE,Lineman etc. They attempt to work unsuccessfully on the Line but dare/Care not touch or look at the other CPE (customer premises equipment) i purchased from BSNL it self. Once they even changed the ports resulted in completle stoppage of Internet. (The authentication is failing inspite of correct UID and PWD!. Change of Modem did not result in any improvement. On one March sunday morning the modem held for 1 hour without getting disconnected. That is the best so far and never again. This is most unreliable and unpredictable. Frequent DSL failure and reconnection messages on the screen will frustrate you. Customer service is pathetic. The numbers are eternally engaged or not lifted. Horrible help makes you feel like banging the phone instrument or modem. Complaints on the CGM portal did not solve my problem at all but only caused more animosity with the exchange and field staff, who are sensitive about their own reputation than to customer problem. On the whole BSNL broadand is fraught with connection stability problems and the staff are most illetrate about solving and diagnosing the actual fault. My problem is still not solved till date. May the Devils fuck the crap out of this BSNL "BASTARDS" who are trying/Showing off to match the private players' comptency. This organisation would soon go BANKRUPT. Fuckers are existing just because of monopoly and nothing else.;;;

April 13, 2008: 9:10 am
Can anyone out here tell me what's the exact meaning of 2-8am "UNLIMITED access"? Does that mean unlimited downloading during these hours (or just surfing)?

March 30, 2008: 10:31 pm
Hi people, I read some of your comments. But i want a broadband connection at home, BSNL only seems to be the choice. But looking at your comments , m confused... Pls suggest me something...

March 14, 2008: 11:57 pm
My usage is only maximum 32 hrs only but the bill has come nearly 4000rs. actually I had paid rs.400/- to rs500/- pe month but without any call charges they mount me for rs.3990. What a shame duties their.

February 29, 2008: 1:19 pm
Ages have passed since I registered for a BSNL broadband connection(already have their landline connection), but the attitude of their people is so terribly pathetic that I am still waiting...

February 20, 2008: 6:16 am
I want to ask you guys, While getting BSNL broadband connection, I purchased a new modem from BSNL office for Rs.1200 /-. Now it becomes my own. But I am not satisfied by their services. So now I want to switch over to any other Private Broadband Service. Can I use the same modem for the new service, otherwise should I purchase a new one ? Plz.... kindly help me !

February 7, 2008: 10:20 am
Hai We r doing Computer System sales and service at Coimbatore and Erode, Tamilnadu. At Erode, there is no problem in the dataone connection and the speed. But we agree that they have no adequate technical knowledge. But here, the dataone is the leading ISP. Compare to that other ISP are too slow. For the Home Users, 900+ scheme is the best one. Because other ISP are also billing the same amount for unlimited with the speed of 70% less of the dataone. We thank to the local bsnl office for the high speed and better service than the other city's bsnl office

January 22, 2008: 11:14 am
I had applied for bsnl broadband connection of plan "Home 500" and i had clearly mentioned in the application form, i got the connetion on 18-01-2008, but i had dought i enquired , instead of "Home 500" plan they have given me "Home 250" plan , What can i Do with this,Plzzzzzzzz Plzzzz HElp Me , Here, They told that we cannot change your Plan to "Home 500" untill three months because "Home 250" plan has to be hired for minimum three months How to lodge a COMPLAINT On THis Bastards

January 22, 2008: 3:06 am
I am using BSNL Broadband Internet 500 home plan for the past 2 yrs and now my modem is disconnected and no body using but bills are coming for nov 07 and dec 07 as 6700 and 7600/- i have complained with BSNl authorities. I want details for the same.

January 20, 2008: 12:22 pm
I had applied BSNL broadband during the month of April 2007 and got telephone connection during end of Sep 2007 and got internet connection on Dec 25,2007 after frequent follow up with BSNL personnel . Once the connection was setup I found that the bandwidth as in plan was not satisfactory. yahoo mail web site takes so much of time to load so is when i try to check and compose email even with mere 100 KB attachment. I find BSNL dataone is really pathetic and hopeless.

January 16, 2008: 9:06 am
i want a brodband servic can u tell me all about charges,speed etc my mob no 9987206605 ok

January 11, 2008: 7:25 am
All you guys who think that bsnl connection is bad are idiots who dont know either how to use the internet or do not know what speed means.There is no one else other service provider who wud give u such high speeds at such low prices.And who wud provide u with a dynamic ip whose advantages u guys cant even understand.ANd wat r u idiots complaining abt not being able to openn particular sites.bsnl is a service provider.It does not restict the sites u can see

January 5, 2008: 4:27 am
Agree buddy. Its one of the worst services. though the internet connection is good, i m not sure what kind of equipment do they use. Their tech support is the worse.. i was online waiting for tech support today for about 1 hr. Im sure that the phone was picked but they put me immediately on hold... they used to unhold the call for a moment and would put in on hold again.. seems they were trying to show that the person was speaking to me and was putting me on hold a lot of times. Same old trick which is used at many call centres. I think ive decided to dump bsnl and stay without an internet connection instead of breaking my head with these shameless people.

December 19, 2007: 7:09 am
Ok maybe you people are having lots of problems but I\'m from Hyderabad.The BSNL service is quite good here.They even answer to complaints on Sunday(that is more than what you can expect from a govt department).I am not saying that problems don\'t occur I am saying that even if there are problems they solve them quick.I\'m talking about my city.

October 16, 2007: 2:44 am
The World\'s crappiest broadband service got crappier!

October 1, 2007: 9:03 am
Phone:033 24434458 Sub: Pathetic broadband service Inspite of complaints to 1800 424 1600 as well as to 033 24432025 it is for the last 2+ days i am not getting broadband service. Can you explain why?

September 29, 2007: 12:55 am
I am using DataOne for about 6 months. It rocks! NO PROBLEM TO ME! IT IS NOW ALL CHANGED. IT WAS SUCKING BUT NOW IT IS KEWL!

September 19, 2007: 12:47 am
I have been using BSNL since sometime but I feel its really good and worth the price. In fact TATA is the worst; there was not a week when I didnt have disruptions in service which I never experienced with BSNL. I have lost the count of movies that I have watched non-stop without any disruptions on BSNL Broadband.

September 13, 2007: 8:50 am
hai my dataone brodband is not getting inside the folowing web www.orkut.com &www.youtube.com that is my problem

September 11, 2007: 9:19 pm
Check this page for details.. https://thedragonflypage.blogspot.com/2007/09/steps-to-take-bsnl-broadband-connection.html

August 24, 2007: 12:17 pm
Though BSNL customer care might be not that good but if you see it in overall perspective, its broadband service is cheap and reliable compared to other private players.I am using broadband for more then one year and never faced any problem..Now I am facing a link goes off problem and I have complained to them ..

August 22, 2007: 11:40 am
hi, i am sick of this STUPID BSNL connection. Since the time i received this BSNL broadband connection, i am not able to login to hotmail, gmail. i tried raising complaints but nothing seems to work out. looks like BSNL folks are NOT BOTHERED about customers. I installed a wireless router, initially it was not working. I tried contacting bsnl people but they were not having that expert people to solve this problem. Then i tried going thro the router manual and fixed the problem myself. hey sheetal, even i faced the same problem earlier when my windows was not a proper version but still i managed it by installing a good firewall. I installed sygate firewall. There is a free version available at their site. Once installed you could restrict services from your windows accessing your internet connection.

August 22, 2007: 6:37 am
Unfortunately, in my area, there is only BSNL and they are the the worst I have seen. Their installation time takes over 1 month and that too after paying a bribe. Anyway, I am considering getting Satellite Internet for my home because the BSNL service is absolutely pathetic.

August 16, 2007: 7:12 am
hey pls help me i m facing prob with dataone net i hav DATAONE - START UP PLAN 250. in that thr is 1gb lmt bt my quota always exceeds that even im not using that much. even i just logon my bytes sent & recieve go incresing even im nt surfing im facing that prob..within 5-10min normal surfing withour downloadin anythin itshows upto 12-15 mb pls help i just foramtted my pc twice but still same prob pls help me thanx in advance

August 9, 2007: 9:41 pm
From Last Month I am facing a problem with BSNL Dataone BroadBand Plan 900UL Plus. I am not able to attach any file from computer to net.(Yahoo, gmail, rediffmail, naukri , etc...) If i use Reliance Broadband or any other connection this is working fine. If any one have the solution. plz post immidiate required.

August 3, 2007: 4:48 am
Heyi Guys.. I am another fatal victim of BSNL Broadband...gotta laptop a few months ago...n applied 4 BSNL broadband -wireless.. they promised to setup everything in 3 days.. .n it ended up in 3 months.. just yesterday I managed to get my used id n password.. but whats use? the morons are not able to solve the connectivity prpblem I am facing.. not able to view the router page as well..pathetic...and the surprise.. I asked them to show me the router page, so that atleast i can try configiring it.. know whats the reaction.. Big "???" on face!!! Fools.

July 27, 2007: 11:56 am
I have been using BSNl BroadBand for past 6 months its good. I am in a town in TamilNadu the service here sometime get hung up that too when there is problem in MBM Room in Telephone Exchange which they repair soon. i am using HOME-500 i constantly getting a connectivity speed more than 1.35 mbps even at peek hours which gradually increases to 1.90 mbps within 20 minutes. The Download speeds(rates) i get : Internet Explorer - 120kb ~ 220kb (170kb) Download Manager - 170kb ~ 250kb (210kb) File Sharing - 140kb ~ 240kb (180kb) Torrent - 80kb ~ 160kb (120kb) These are speeds i get while downloading in different applications brackets are average speed. I get the same speed at night also. But to say the truth own town has less BroadBand users. But also DONT BLAME BSNL.............

July 17, 2007: 8:51 pm
Hi all I have been using data one for quite some time. i will give you few tips to improve your data one performance. 1. Check the cable which is led from the bsnl pillar till your modem if it is entangled with any other cable like cable TV wire then separate them. 2.in case if u find any physical damage on the wire then immediately put a insulation tape and cover it up, this damages receive noises from radio station signals. 3.lift your BSNL handset and dial a single number and wait, if u hear any radio program then you are sure to have lot of noise if u hear some radio then you have to find the physical damage on the wire and cover it up. 4.THE BEST WAY TO SOLVE MANY OF YOUR PROBLEMS IS TO CHANGE THE WIRE FROM THE PILLAR TILL YOUR MODEM. for this you will have to talk to your area line man try to offer him ***** something he will immediately do it. 5.in case any one needs any help contact me cupidmariner@yahoo.co.in

July 10, 2007: 5:44 am
I took a BSNL broadband connection in kanpur last year and the link used to come rarely.I could never check my hours as that website was also nonfunctional,customer care was pathetic.There was no unlimited option and they sent huge bills after we applied for a disconnection.It was a horrible experience.I have heard airtel broadband is going to come in end of this year in kanpur.the only solution upto that is to use a cybercafe for internet,satyam is also pathetic in kanpur,they stole all my 100 hours years back by hacking my password which they gave me,within hours ,all 100 hours were gone and still they asked for payments,lower staff kept harassing even after complaining to regional manager in lucknow.I hope airtel starts its broadband service soon in kanpur.

June 15, 2007: 12:20 am
I am in full agreement with others regarding dis-connectivity ,help line and customer service(if any) Now can any one tell me how i get disconnected from data one and save my hard earned money ??

June 4, 2007: 12:34 am
I never had a single issue with Dataone, had been using it sice past 3yrs+, only issue I had was with their customer support #, you will get the number if you call 1500. I beleive BSNL has improved leaps and bounds and I would surely be with them for times to come..

May 27, 2007: 6:39 pm
Hi All, Santosh here, well I am an Data One user and I found it pretty cool. Due to some modem problems I cud'nt able to use it accordingly, but later on when I came to know that modem has some manufacture defect after it got replaced its damm. Really super fast. What I would like to put in front of you is that don't blame any one, BSNL is INDIA's, a public Company. INDIA rely on Agriculture as well as Public Companys. If you allow foreign/others to establish their firms, it would be the same as White people ruled us for more than 300years. Try to resolve the problem, try to point it out. Dont blame un-necessarly. BSNL does not have a customer care for its Broadband, but most of the people dnt knw about Area Customer Care. Separate Area wise CCs are available, which are given during the intial connection. When ever we face any kinda problem we need to call to that local number.

May 25, 2007: 11:28 am
I am from kolkata . This is to inform u that 2 month ago i have applied for broadband i have paid Rs.1200/- for the broadband i have recieved broadband within 5 days but the broadband was not started yet still now 25:5:07 this service was not started . please look after this matter .

May 20, 2007: 11:21 pm
People if you ever thought u were smart in going for a cheap broadband service, think again! Your right to proper service is getting compromised there! This is a state run enterprise and we pretty much how very RESPONSIBLE the state run enterprises are. No use blaming these guys for the poor service. Most of the guys would have got in, through either RECOMMENDATIONS or RESERVATIONS. So this naturally shows up in the QUALITY of service they offer. You will never find an ever lasting fix to all these problems. Better pay out a couple of extra bucks and enjoy QUALITY SERVICE AND SUPPORT from private players. This is the route that I've taken.

May 10, 2007: 5:40 am
Dear Sir, I am one of BSNL Broadband User. I am using this at least more than a one year Never faces any problem.But this time I am facing it I am getting connection and link everything but unable to send mails with attachment.I tried to complain over the phone but nobody response. I am residence of Kanpur and my phone number is 2552187. Kindly do the needful asap. Thanks & Regards, Shahin

May 4, 2007: 4:21 am
i take bsnl connection on 30 march.i have plan of 250 kbps@250 p.m .its very bad.some website are open at one minute.i complain in office.they says tommorrow our engineer come on your house and not come anyone at my house.its make very fool.i take bsnl connection on 30 march and i download only 100 mb in month but i show my usage 2.587 mb

May 2, 2007: 10:52 am
Thanks for the warning on Airtel

May 1, 2007: 2:24 pm
belive me AIRTEL IS BIGGEST SUCK I EVER SEEN DIRECTLY THEY R CHEATING US!FIRSTLY THEY R OFFERING A GREAT DEAL BUT WE ENTER IN THEIR THEIR BEST DEALS R COVERTED INTO WORST ONE THEY R CHANGING THEIR OFFER MORE FREQUENTLY THAN ANYONE ELSE I SAY AIRTEL IS ONE OF THE CHEATING COMPANY ALTHOUGH BSNL IS LITTLE BIT SLOWER THAN AIRTEL BUT THEY NEVER TRIES TO CHEAT THEIR CUSTOMERS BSNL IS THE BEST OPTION AS THEY ATLEAT NEVER CHANGES THEIR OFFER

April 13, 2007: 4:15 am
Well, I have been using BSNL broadband for an year and I am quite happy with the same. I find it quite fast. On few occasions, it does take some time to connect though, however overall I am quite satisfied. Other service provider's rates are much higher (I had does a study before I went for BSNL) and most likely its due to huge amounts they spend on advertisements (unlike BSNL). Having said that, other providers service may also not be bad, however, if I get decent stuff with same money for BSNL, I would rather stick to BSNL.

April 8, 2007: 8:53 pm
Hey Guys.... lemme me tell u a little of my xperience before i lose connexion.... i guess i got BSNL broadband about March 2006.. @ 250Rs @ 256Kbps .... my download rates were about 20 - 40 Kbps.... then in may i changed it to 500Rs plan.... true the link connexion used to go off(Big MF Yellow light) and it took a couple of days to come back..i mean i took this connexion for the 2 - 8 unlimited an if the link is down all time ... y the heck should i pay.? ths really pissed me off and i got FDM And IDM to Start doing timed downloads off Code Projects from 2 to 8...meaning ... i sleep while my PC sucks BSNL's 'Available time'...result i paid 500Rs monthly for approx 5GB downloads.... but ofcourse losing a lot of time money and energy!! Then the wonderful announcement From BSNl 2Mbps...download rates 200 - 300kbps..AND I AM NOT LYING!!! I was Crazy F happy...come on...2.5GB.. about 10GB timed ..... WTF do i want!! then came GOD....i tried the trials and it was good...except...i lost over 50 games just because the link came off.... i mean guys(BSNL).. i reallly loved the concept of god...but how can i trust i will get connexion during the game...Rs 500 + Rs 200(for GoD) + Rs 200 (my Extra MBs!!) is certainly not a small matter!!! an after readin' every message before this lemme tell u this... 1.I Pay my bills in time 2.My PC is 100% Virus Free ... 3.Zero Spyware Infection 4.Not an Old System... 3.06GHz , 512DDR2 , 128MB VG,GigaBit Ethernet Intel Lan card... wht else do u need... 5.Rewired THE ENTIRE TELEPHONE CONNEXION AT HOME WITH NEW WIRES...... 6.Telephone has crystal Clear Clarity 7.Modem has Cooling (!!!!) and yet i am dissapointed.... i am happy but pissed .... i can't blame 'em... but i hate em 4 doin' this 2 me!! SOMEBODY PLEASE TAKE OVER THIS GOVT. GIMMME A KNOWLEDGED IT MINISTER!!! someone who know broadband Unlimited MEANS UNLIMITED..........!!!!! god bless ya all!! itb.hari@gmail.com

March 28, 2007: 8:42 pm
To, General Manager/To Whom It May Concern The Mall Kanpur, UP Dear Sir/Madam: I am a subscriber of “Data One broadband” (Home-500) service for the past one year. In the recent past, I am undergoing a lot of inconvenience and problem on account of poor service from the provider. Despite of numerous complaints, my problem is still not addressed. On account of pure unprofessional attitude of the concerned authority, I am force to surrender the service, but not without bringing it to your notice. Local telephone exchange (Naramau) is totally reluctant to hear my grievance. Therefore, I request you to either “accept my surrender” of my broadband connection or to ensure me of an undisturbed connection throughout. Your step will not only encourage me to refer Data One broadband to others, but also stop constant surrendering of broadband connection in our locality. Seeking your prompt response. Please e-mail me if u can at Nitin_Athome@hotmail.com or Nthapa_123@yahoo.co.in Sincerely, K. P. Thapa. Tel # (0512) 2770345 H. No. 282-A-2 Near Chandel Gate Nankari, IIT Kanpur

March 23, 2007: 10:25 am
Hi, I am new to BSNL broadband connection. I am not able to logout after checking my net usage. Does any one have any suggestion! I have deleted cookies and all kind of stuffs. Hope that button itself not working.

March 15, 2007: 5:18 pm
WELL.. I HAVE NO PROBS USING BSNL BROADBAND.. I LIVE IN A SMALL TOWN IN TAMILNADU .. I M UNDER 500 HOME SCHEME .. AND I GET A VERY GOOD BROWSING SPEED AND A DOWNLOAD SPEED AROUND 100 KBPS WHICH IS PRETTY GOOD WHEN COMPARED TO AIRTEL AND OTHER SERVICE PROVIDERS IN MY TOWN .. AND I NEVER EXPERIENCED ANY DISCONNECTION IN THE MIDDLE .. ONLY WHEN THERE IS A PROBLEM IN THE EXCHANGE , INTERNET DOESNT GET CONNECTED BUT THATS ONLY FOR FEW HOURS OR A DAY MAXIMUM .. I M VERY SATISFIED WITH BSNL BROADBAND HERE... CONNECTION TIME TAKES ABOUT 2 TO 3 SEC ONLY..

March 12, 2007: 7:33 am
I have recieved the modem but not the password for which I am waiting for over a month . I shall be leaving India soon and so much rewrd for starting the whole process for the DATA ONE 250 kbps scheme so early.

March 3, 2007: 3:28 pm
BSNL IS INDEED SUCKING OUR MONEY....ITS NOT BSNL BROADBAND ITS BSNL DIAL UP LOLLLLLLLLLLLLLLLLLLLLLLLLL ZZZZZZZZZZZ

February 16, 2007: 4:26 pm
1. How long it takes to get a connection Depends on region and work load. 2. What are the typical upload/download speeds Depends on your plan. They do keep their promises in my experience. 3. How reliable is the connection. Not very. Expect unexplained downtimes. Support is an alien concept to BSNL. 4. Do you think I could possibly work from home for 2 months on BSNL (my client is in the US) Yes but you must use also a backup provider like Cable.

February 16, 2007: 1:32 pm
Hello: I'm contemplating working from home in Bangalore for a couple of months. I was wondering if anybody has any experience with BSNL's Home 1000, 1800 or 3300 plans. Would appreciate it if you could let me know: 1. How long it takes to get a connection 2. What are the typical upload/download speeds 3. How reliable is the connection. 4. Do you think I could possibly work from home for 2 months on BSNL (my client is in the US) Thanks! Raj

February 12, 2007: 9:04 am
BSNL data one is same here in sikkim... there's no real competitor here.. so they are doing fuckin monopoly in the state. Firsly Their bill never appeared with the phone bill.. for the 6 months, and suddenly they charged me Rs. 30,000 for 6 month broadband usage.. I regret that i recommended it to my friend, who also got 17,000 bill for 3 months. fuckin assholes. now they are forcing me pay the bill.. I went to their higher offices but no luck.. they all say.. it's the bandwidth that i've used for 6 months. I mean is bandwidth that expensive.. fuckin loosers.. they should atleast have the decency to talk with customers.

February 2, 2007: 8:01 am
it usually depends upon the time of usage.. At the peak times,, u cant get near to anything thats cald broadband!!! Peak times in the sense of evenings, night after 10 or 11,, ,, the modem jst doesnt connect!! mine is a bit of a rural area and i dont experience probs around the clock. The case mayb drastically different in cities,, where there is huge usage around the clock!!! i get immediate response from the customer care and they are willing to help.... I was totally fed up with the BSNL schemes, was thinking of changing, after which they came up with more bandwidth and usage.. They come up with offers rarely , but wen they do, it totally rocks!!!

January 29, 2007: 10:54 am
I am using BSNL broadband 250 plan. My prob is when I connected it with net, the bytes were sent and recieved automatically without opening an explorer. I turned off automatic updates of windows and other softwares but problem persist... What to do ?? Please help me out ..... My mail address id shahbaz_hawk@yahoo.com

January 12, 2007: 1:19 am
I have been using BSNL Broadband for the last one year and my experience has been mixed. First of all I had trouble getting my Broadband connection with a week delay and then there were problems for the BSNL Staff to Install the modem as they claimed that they did not have the Modem which I finally got & installed it myself without the staff. However the connection seemed to work very well enough for the last one year of course with 2 or 3 times of non connectivity spanning a couple of day's. I think the connectivity problem is non existent except for what I have already mentioned. However I have had trouble trying to migrate from Home500 to UL 900+ scheme. In fact they took 4 months to change the scheme with additional charges levied for usage. Not to mention many day's of visiting BSNL's office to have the scheme effected. Yes the customer service sucks! But the service seems OK at least in Bangalore considering BSNL is a Govt service. Like all Govt services even BSNL suffers deteriorated standards. Thanks to our Govt policies to keep incompetents & the reserved.

January 6, 2007: 8:18 am
What to say about our No.1 Telecommunication of India as they advertise it. I thought only the private services go with such advertisements for commercial purposes. The Indian standards of government run BSNL spend more to compete with their compititors only by spending public money lavishly on such advertisements which has no meaning but makes to know that many useless, lazy,inefficient, ill cultured, misbehaving, liers, fools who act funny, false promising and what not they deserve to be called of the officials who have no concern for the public who pay them their needs through bills and taxes. I challenge if strict action are not taken by the authorities concerned for there easy takings of customer complaints, a time will come, when all the cursing will come true to those enjoying today the public money and not sincere in serving the customers who pay hard earned money with burden of not getting the service that is promised

January 5, 2007: 2:56 am
Well, guys I would not bet my money on BSNL offer. Kindly read this in https://www.bsnl.in/newsdetailed.php?news_id=355, Anil K. Sinha CMD BSNL days that " we have decided to enhance the broadband speed from 256 Kbps to 2Mb, which is almost 8 times of the existing speed. All existing Broadband users will be automatically upgraded to 2Mb speed, subject to the technical feasibility." All is the key word; according to him all users including UL 900 will have @ Mbps. But in reality only the users having download restiction will have 2 Mbps (maybe! till now not effective in my state, Bsnl people replies that they even don't about the offer.) So, Mr. IT minister is this the year of broadband or is the year of lier and trickers to "loot" Indian's hard earn money ?

January 4, 2007: 5:55 am
Shame on you !

January 4, 2007: 12:27 am
I have been using BSNL dataone in Bangalore almost since they started the service here. And I am pretty satisfied with the service I have got. I am a home user. I switched plans in between from Home 500 to 900 unlimited plus and it has been smooth and almost automatic. Actually I find BSNL in Bangalore quite professional and efficient. If ever there was a problem with the service it was due to some problem at my end, wires not connected properly or wires to my house being cut by somebody. And that has also been attended quite promptly from them. Just my $0.02. ~mks

December 30, 2006: 8:41 am
i have been using BSNL Dataone Broadband Connection for one year i didn't have any problems i had only one minor problem which was rectified please don't blame it as it is the best Broadband ISP in India and Moreover they will be upgrading 256KBPS -> 2MBPS from 1 JAN 2007 that is 500plan 2GB(may be 2.5) limit with 2MBPS 250Plan 1GB with 2MBPS This is the CHEAPEST RATE'S IN THE PLANET EARTH

December 16, 2006: 10:52 pm
I know this will not be of any use, and may be bit childish too lol Anyway, please have a look at https://www.waitingforbroadband.com No, no google ads and nothing commercial Also, email me your comments - info@waitingforbroadband.com

December 15, 2006: 7:51 am
COOL down guys, i'm using the BSNL dataone connection since one year, no problems yet, I agree that the customer support team stc is worse, but the connection is perfectly alright, all u got to make sure is that the telephone line is crystal clear, if there is some problem wid the line, get it rectifies, thats it, the connection will work fine. my sincere request, do not blame the service provider, it's one of the coolest ISP in town.

December 15, 2006: 6:44 am
Very true guys, BSNL sucks big time. It gets disconnected randomly and takes hours to come back. The service in Ahmedabad is gradually getting worse, and their customer support has no clue on any problem whenever I call them. Probably their gateway is at NIC, and that makes things worse. And now I started getting varying download speeds, much lower than the 384kbps I am paying 1000 bucks for. See, while typing this comment, I lost connection twice!!! Enough is enough, I am going to get Siti Broadband and throw the BSNL equipment in a bundle in their office. Not sure if Airtel gives BB in Ahmedabad suburbs.

December 1, 2006: 5:11 am
Dear Jayesh, If you still havent got the bsnl connection, better you cancel the application and apply some other better service providers. As someone mentioned above, it really sucks. Every day from november 17, i am calling the customer care center and registering complaints regarding the unsteady connection nature of my data one broadband connection. but till the date, not body turned up to service and not even got a call from them. Unfortunately, there are no other service providers available at my place.

October 22, 2006: 2:45 am
Before two months ago, I have applied bsnl unlimited home plan(rs 900 pm) and i still couldn't get the connection. They say the modem is not in stock. If i go to complaint cell then they blame management. Then before getting the connection, I cancelled the application and i went for Airtel. Thanks for the lazyness of so called BSNL mo[#$%]+ [Edited for profanity - Angsuman]

October 18, 2006: 8:27 am
Vishnu, don speak rubbish here.. They speak outta their own experience with dataone.. And regarding private companies, take Airtel for instance, for 550 they provide 256kbps, 10pm to 8am free usage. There isn't a single problem with the connection. Customer care is available at any time n dey do good. Any prob with modem - immediate replacement.No rent for landline. Not even a single outta these features is available with dataone. I don mind payin 50rs extra for Airtel if i get all these. Wat if Airtel works for profit? It's the service dat matters! And 1 last word.. BSNL TRULY SUCKS!!!

October 5, 2006: 10:32 am
BSNL is always good than other broadband services.Only fools say that it is bad because they re saying bcz of their personal interests.So there is nothing reasonable in those peoples words.While private companies are aiming to make profit bsnl does not.Eventhough there are many service problems related to bsnl,its still better than the so called private

September 30, 2006: 2:14 am
Yes ! I am also having same problem here in Bangalore since last 3 months. Like any other Government organization, there is nothing called customer care @ BSNL. Right now we don't have Airtel broadband in our area. But the moment I get Airtel broadband I am gonna tell BSNL "GO TO HELL !!!"

September 25, 2006: 10:32 am
Yeah, I've ben facing the trouble of missing the LINK quite often. I've complained about it more than 55 times on phone(whenever the link goes off) & 5 times personaly at the BSNL office. I'got another serious problem, I CAN SIMPLY SEE PAGES BEING DOWNLOADED BY SOME UNKNOWN ON MY e-BAR. I'VE COMPLAINED FOR PAYING MORE & UNNECESARRY BILLS. These people simply don't agree, talk nicely,every times give promissing words & keep on doing the same. I feel frustrate when link goes off. EVERYTIME I TRUSTED THEIR PROMISE & THEY FOOLED ME. I FEEL ANGRY & HELPLESS. MISBEHAVIOUR IS NOT IN MY NATURE YET ITS VERY HARD TO CONTINUE TO BE FOOLED. If you have any solution to this problem please guide me. Thanks, Anand Godhra(Gujarat)

August 17, 2006: 6:54 am
Yeap, I surely agree with you. Sometimes the link lamp suddenly switches off then it takes hours to get back... I complaint about it, So they say 'You computer is too old' infact i just bought a Vista ready PC a week ago... Do you think Dataone doesn't work with High end machines ? LoL

August 15, 2006: 11:58 pm
BSNL should improve ! The Home 500 plan , the could atleast make it as 12:00 to 8:00 instead of 2:00 to 8:00 Looking forward to answer.

August 12, 2006: 7:00 am
i have not seen any worst service like BSNL BROADBAND (DATA ONE) service.i am pointing out some major fault of bsnl broadband. 1.it is the most irritating service.the people whom the authority gives the jobs to attend the calls at customer care service,know nothing about broadband service.if u complain about some inconvenient at first they will say "YOUR COMPUTER IS VIRUS AFFECTED".after talking a moment u can be sure that they dont have any basic idea about the internet system. even there behaviour is very rough. 2.it oftens rarely that u complain and they respond.u have 2 complain atleast 15-20 times and they will respond after 7 days. 3.it often gets disconnected and if u connect them it remain connected for a minute and again disconnected. 4.i get good service only 40-50% time.

May 26, 2006: 8:38 am
i cant agree more. for two months free trial offer they billed 250/- every month. I have to go through the typical govt process to claim the amount

April 25, 2006: 2:41 pm
What is their customer support number? it does not seem to be published on their web site. We have no option but to get BSNL service as there is no other provider in the area. Satyam is worse. They need to have a software running on the client PC. It does not allow me to connect other devices such as routers, as they cannot emulate the "unique" authentication done by their "gr8" software. I have never seen such a login mechanism anywhere in the world.

April 25, 2006: 12:17 am
DataOne is surely a scrap. i still regret that day wen i got the connection. i really feel like drowing all the bsnl bastards.