Mobile device management leader InnoPath software Comes to Mumbai
By ANITuesday, April 28, 2009
MUMBAI - InnoPath Software, the leader in over-the-air customer care for mobile operators, is pleased to announce the continuation of the company’s global expansion with the opening of a wholly owned subsidiary in Mumbai. The rapid growth and development of the region and in particular India are drivers behind this move, an addition that will place sales and support staff in the country.Customer care delivered via Mobile Device Management (MDM) provides operators with a way to reduce operational expenses, increase customer satisfaction, and deploy new services with confidence.
The solution can reduce the length of frontline support calls by up to two-thirds with associated cost savings.
“With almost 380 million current subscribers and nearly one-half billion expected by next year - combined with the challenges that come with delivering cost-effective customer support on both CDMA and GSM networks - India is ready for InnoPath and InnoPath is excited to be part of the fast-paced India mobile market,” said John Fazio, InnoPath President and CEO.
“Subscribers in India have come to depend upon innovative mobile services and InnoPath ActiveCare helps operators assure that these services are correctly configured every time,” added Fazio.
Building on successes in Asia with operators including NTT DoCoMo, KDDI, and China Telecom, as well as deals in North America with AT and T, Sprint, and Verizon Wireless, InnoPath brings years of experience with successful Tier-1 implementations to the region. These deployments result in clear operational cost savings and increased customer loyalty.
In conjunction with India and South Asia Com, held May 12-13 at the JW Marriott Mumbai (https://indiasasia.comworldseries.com), InnoPath will be holding a Press Round Table on that Tuesday, May 12, at 6:00 p.m. Fooming Hoh, InnoPath vice president of sales, APAC, will provide details of the company’s local strategy, Indian organization and the company’s first Tier-1 win in India. (ANI)
