Airtel DTH On A High
By Arnab Ghosh, Gaea News NetworkSunday, August 29, 2010
DELHI, INDIA (GaeaTimes.com)- Airtel digital TV, the DTH wing of leading telecom service provider Bharti Airtel has turned out to be the users favorite DTH operator. It has been found in a recently conducted customer satisfaction survey on the favorite DTH operator of India. The survey was conducted in 8 cities. The survey had 8 parameters and Airtel topped 4 of these parameters. The two vital points like Complaint Redressal and Uninterrupted Services were where it scored over the other contenders. It also has more payments options compared to rival DTH operators.
Even though it entered the market much after the established players, over the last one and a half year Airtel DTH has established itself as an increasingly popular DTH player. It is a clear favorite with the users staying in major metro cities. Overall it is ranked as the 2nd best DTH operator in India. The CEO and director of the Airtel DTH service Mr. Ajai Puri has expressed his thanks to the user of the service for voting it their favorite operator. To make sure that there is no compromise in signal quality Airtel DTH uses ALC satellite. It is useful for offering better quality in adverse weather. It has a special Disaster Recovery Site in Bangalore to give back up if the main uplinking site at Manesar goes kaput.
Airtel DTH service is offered through the powerful and new INSAT 4 C-R satellite of ISRO. It is one of the few DTH operators in the country to use the cutting edge MPEG 4 with DVBS 2 technology. It also offers an universal remote controller with its connection.
