Multilingual Medical Receptionist Software

By Angsuman Chakraborty, Gaea News Network
Thursday, March 2, 2006

Inocom (MedBridge division) designed Multilingual Medical Receptionist software had a test run in Saint John Hospital, Canada on Tuesday, where the program translated health terminology into Cantonese, Mandarin, Japanese, Portugese, French, Russian and other languages.

Health workers can ask patients questions in different languages through the computer software, which also allows the patients to see the words on the screen in their own language on screen.

Health providers can double-click and ask them things like how bad is your pain? Or…what allergies do you have?

There’s an interface that’s available for the patient to select and respond to whatever questions are posed.”

The system can also translate into American Sign Language using video for the deaf.

Source: CBCNews

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