vCustomer named among top 100 global outsourcing service providers for 2009
By ANITuesday, March 17, 2009
NEW DELHI - vCustomer Corporation, a leader in delivering comprehensive customer care and technical support solutions, today announced that it had been recognized as one of the top 100 global service providers for 2009 according to Global Services magazine and neoIT, an outsourcing advisory firm.
This list represents companies who have the maturity and capability to lead the next wave of services globalization.
Each year, Global Services surveys service providers from 17 countries, with delivery centers across 31 countries.
These providers cover a range of services spanning IT and BPO, including IT application services, infrastructure, FAO, HRO and contact centers.
The top 100 list is based on a scientific methodology, including size (revenue, employee strength, geographies covered), customers (customer base, testimonials and references, average contract size), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered) and other criteria (attrition, training). Findings are published annually by Global Services.
Speaking on the achievement, Sanjay Kumar, founder and CEO vCustomer Corporation said,” We once again acknowledge with great pleasure the recognition of vCustomer in the Top 100 rankings for 2009 by Global Services. We attribute this continued success to our unparalleled commitment to optimize customer experience.”
vCustomer is consistently being ranked in the GS 100 listings since the last few years.
The 2009 Global Services 100 service providers were announced at the Global Services Conference 2009 at NYC on February 26, 2009. (ANI)
