Crm tool
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Salesforce.com is a Software as a Service CRM leader packed with an array of features and functions designed for sales, marketing, and service and support automation.
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While I was dealing with salesforce.com review, I came across a lot of experts comparing it with another open source (customer) relationship management solution, CiviCRM.
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After my stint with the Sugar CRM from the Top 10 Customer Relationship Management Software , I decided to come up with one its rivals the Salesforce.com.
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For every customer-focused company communication is the key Customer Relationship Management (CRM).