Pingdom Review: Website Monitoring Service to Track Uptime and Downtime of your Website

By Angsuman Chakraborty, Gaea News Network
Tuesday, February 17, 2009

Be THE first to know when your own servers have problems

This is perhaps the most precise and direct way I could start with Pingdom. Pingdom monitors your website and servers and lets you know as soon as there is a problem. Its simply a website monitoring service. It is inexpensive and straightforward to set up. Pingdom offers continuous monitoring of the availability of your online services, notification of failures, service resumption, disruptions and analytics for availability data. Notifications can be via email and even SMS too.

How to Start

To start monitoring your website, you need to add a check. The user interface is easy to use and understand.

The check resolution means how often the check test your website. The lowest is 1 minute, means check your site every minute. Beside normal web checks, Pingdom also support advance network checks and email checks.

For check notification, you can be notified by email or SMS. You can also control the frequency of notification.

Pingdom Monitoring Criteria

You can access and configure your account through Pingdom’s Pingdom Panel. You can monitor your website’s performance, view visual reports and graphs about your uptime and response time, and access downtime logs.

Check Frequency: Pingdom supports time resolutions of 1, 5, 10, 15, 30 and 60 minute for checks. As with all monitoring services,

Monitoring Criteria

Notification Methods: EmailSMS (Mobile Phone)
Notification Events: Up AlertDown AlertRepeated Down Alert
Notification Contacts: Multiple Contacts
Summary Report Types: Online Graphical ReportsOnline Summary Reports
Multiple Monitoring Points: Yes
Number of Monitoring Points: 11 to 24
Services Monitored: HTTP SensorTCP SensorPing SensorUDP Sensor
Languages Available: English
Uptime Buttons: No

Pingdom Report Analysis

Let us look at one of the reports from Pingdom on Bursa Malaysia website.

The above picture shows you how stable is a website/server. As you see, the red color means website/server downtime more than an hour.

The above pic is of response time. You will ask why is it needed. Sometimes, even your web server is up but your website might still not be accessible because the server is too busy to response. Therefore, Pingdom report also shows response time performance of your site. The site has a response time of 8 milisecond. Ideally it should be 1 ms or close to that.

If you don’t like graphs then there is a tabular format also which shows detail average response time, uptime and downtime period. Clicking the downtime period shows the details of the downtime.

Note: You can even publish your reports publicly if you wish to notify your users how well you are doing.

Pingdom Plans and Price

Pingdom’s basic plan costs $9.95 per month, and serves 5 monthly checks with 20 included SMS alerts. Uptime can be checked routinely for HTTP/HTTPS, Ping, TCP/UDP, DNS and POP3/IMAP/SMTP. For automatic downtime notification, you get to specify if you wish to receive alerts through email or SMS. At any time you choose, you can obtain detailed reports for uptime, response time, error logs, and public reports. If you are not sure then you can always signup for Pingdom 30-day free trial to get a feel of it.

You can get more about it from their packages information

Support and Quality

Pingdom, though inexpensive, makes no compromise on the quality assurance and support issues. Highly dedicated technical stuffs are there and its constantly improving. I don’t have any biasness over them whatsoever. But that shouldn’t refrain me to appreciate what is to be. Just in case you are in doubts, read the next segment.

Who All Are with Pingdom

Pingdom was founded in 2005 by entrepreneur Sam Nurmi in Sweden. Ever since, they’ve been providing uptime monitoring services for customers in 127 countries. One of the biggest enterprises of its kind, Pingdom has earned the patronage of companies in the likes of Alexa.com, FeedBurner, Foot Locker, Mosso, iStockPhoto and Canonical. Here is a note from Microsoft Technet Magazine

Pingdom.com, an application service provider (ASP), provides a simple-yet-effective automated monitoring service. The ASP’s servers are distributed across multiple global locations, giving you a much better sense of what your users are really experiencing—as opposed to relying on a single-source external service monitor.

Conclusion

Though Pingdom is really inexpensive for business users, for a personal user like me, I still find it a bit on the higher side. Not something worth complaining but I feel the pinch however. If you are single user looking for a preliminary service, I will suggest you to give a shot to internetuptimemonitor though it just is too restricted. For every responsible webmaster and admins, I will recommend you try Pingdom once and then decide by yourself.

[Thanks: Pingdom, centernetworks.com, joomlahostingreviews.com, liewcf.com ]

Discussion

AXSolution
February 1, 2010: 6:37 pm

I use AlertX. They are by far the most affordable although not as feature rich. I have been using the free subscription.

October 23, 2009: 7:06 am

Hi, you could also try 100pulse.com - a free website monitoring service, the best of its kind i used.

September 23, 2009: 12:01 pm

Hi Soumya,

Another great addition to the list would be ezwebsitemonitoring.com , checks done every 5 minutes, monitors uptime, response time, errors on site as well as keywords, inbound links, pagerank, and competitors. Its more of an all in one website monitoring service but it would fit well in this review as well. Check it out if you have time.

May 1, 2009: 12:02 pm

Hello people,

I have one another solution, why not try to reduce your costly downtime, get instant alerts as soon as your website is unreachable or faces downtime. APlusMonitoring (www.aplusmonitoring.com) is a solution for your whole company. The service monitors your website, server availability and performance externally from its worldwide network of monitoring locations, 24/7 and every day of the year. When your website or network fails to respond, we notify you instantly via Email, SMS/Text Messaging, RSS so that you can hit the right chord at the right time and fix them before it costs you money, customers or reputation.

I personally am using the paid service from aplusmonitoring.com, the price range here are very much affordable.. it also provides free lifetime service with 1 hour interval, all you have to do is register on the website.

I would recomend you must try it.

March 24, 2009: 6:29 am

We value your opinion Jeremy. We will surely try n test dotcom-monitor.com and get back with our report. Thanks.

Soumya Sinha
Simple Thoughts.

March 23, 2009: 6:05 pm

I’ve tried at least a dozen of website monitoring services, and I can say pingdom is somewhere in the middle - mediocre set of features is compensated by price.

Professionals would prefer something more sophisticated, like dotcom-monitor.com (but of course it’s my opinion).

March 18, 2009: 7:58 pm

This is great, have bookmarked.


Eric Lee
February 19, 2009: 5:28 pm

PingDom is good, but expensive. I’ve been using a free one that pretty much does the same thing: https://www.internetuptimemonitor.com

Good article on how to use pingdom.

YOUR VIEW POINT
NAME : (REQUIRED)
MAIL : (REQUIRED)
will not be displayed
WEBSITE : (OPTIONAL)
YOUR
COMMENT :