Unlimited Plans: Tata Indicom / VSNL Broadband versus BSNL DataOne Broadband - Single Biggest Difference

vsnl broadband

Do not even take TATA Wimax nor Broadband. Whatever reason. They all give a start up joy and later they dig you to hell!!! .. Right now I have 300 kbps connection TATA, and the download speed is 12 kbps. FTW! And I am paying 1100+ for it. I want to disconnect this! Please do tell if somebody has any solution how to!

I do not know what is VSNL or BSNL but it was Local Bangalore Telephones a division of Govt of India Telephones that gave me the Broad Band and I o not know any office that is situated on Ground Floor of my place Vijayanagar.When ever there is a problem of Internet going off for a break,its very difficult to get any one officer who will take the responsibility to get my Internet working.You have to wait to get a complete tension of hearing to voice over tape again and again but no human voice which can hear you will come to you and listen.Today again when my Internet took its break and since 5 days the telephone numbers that were given to me to lodge my complaint was:
1) 1504 - took the complaint gave me No.121
2) As nothing happened I asked them when will this problem be set right,they game a No.2330 1527 and told me that I have to speak to that phone.
3) As problem continued I wanted a reply and was told to contact 2335 1000 they said that there is a Server problem and would be set right soon.
4) Nothing happened on day 4 so again the reply was that there was a connection fault and a Madam would come to my home to check and was told to contact that Madam No.2551 4444.
5) I was sick of these reply’s and wanted a definite reply when I will be getting the Internet,I was told to contact 2330 6544 and the reply was that there was a CABLE FAULT UNDERGROUND and it would take 3 to 4 days.
My problem is or may be yours,those who do ‘Govt Work do Gods work.I am not GOD so I have to wait.

i require vsnl broadband /detacard plan informatation for unlimited use

bsnlconection is very cheap

It is nightmare to have a BSNL broadband. Most of the time, it will not work during the early hours of morning or cut off at any stage during the day time. Nobody will be responsible. The BSNL
technicians may or may not come, but the result will
be the same. Most of the time, the answer is our
servers are overloaded and we can’t help. Sometimes,
a non-technician who is expert in giving connections
may come. Your problems will last never ending.

Hey lol ur wrong… Static IP is even available in BSNL plans.. But default setting is dynamic IP. U can change the option for a static IP. Also Tata Indicom unlimited plans are not really unlimited, they’ve fair usage policy after which they say they’ve rights to suspend account and they will suspend it. Speeds are good in tata indicom but wats the use of having caps on download… AIrtel is the best ISP…

can any please give me some details about idea netsetter prepaid.. i am getting fucked up with this tataindicom plug to surf every day.

hi, i have tata indicom connection at my home. 256 kbps unlimited. my experience with tata indicom horrible. 2 months back i had a problem that i could not connect and had also lodged a complain with customer care. for 16 days nothing happened(sent mail to cc people also). when i checked my usage online it was showing heavy usage during those 16 days even when i was not home. (that even when my complain was lying with them). one more problem from the startin of my connection i was not given the answer of my secret question the one u need to change your password. 6 months and i still have not received the same. Right now the connection is working but no issues solved. as had prepaid plan i had no choice but to continue the connection. After reading sen’s problem thanks god i opted for prepaid. as the period is expiring will check my luck with BSNL.

Tata broad band says their customercare no 18002097070 is toll free. It is not.Tata Indicom is charging for calls made to this no.Iaddressed customercare on 19 sep, but it is not solved yet.Oher customers,pl check your tlephone cills.

Tata wimax broadband connection avilable now in
all over Bangalore.

Fill up a application today and get connected within 48 hours ( 2 Days ).
Are you worrying where to get application form.

Now 256 kbps unlimited plan is available at 750/ Rs per month.
FOR DETAILS CONTACT ON 9243108958

IF you want to know the tariff plans, connectivity details and features.

IF you need application and any Queries.

Pls Contact On

9243108958.

[...] In case you cannot afford dual adsl setup read my review of unlimited broadband plans from Tata Indicom / VSNL & BSNL DataOne. [...]

With Tata I got speeds upto 2.4 mbps (mega bits per second) during downloads.

When Tata fails it fails due to a wire being cut somewhere. Otherwise it works fine without problems.
While BSNL slightly improved its services is unreliable in my experience.

Suman,
I have no reason to be biased. I use 900+ Unlimited plan for BSNL and 1 Mbps Unlimited plan from Tata Indicom. I have extensive experience with both the plans. I am using BSNL since the beginning.

That you may have had a positive experience doesn’t negate my experience in any way.

Let me state my experience clearly:
1. BSNL sucks in terms to providing customer service. They take down your complaint but nothing much happens after that. I have had complaints lying there for 7-10 without being addressed. They talk nice but they don’t walk the talk.
2. Tata Indicom is fast in providing customer service. They also gave me a mobile number to directly contact the support person. They respond and respond quickly.

Why am I still sticking with BSNL?
As a backup option. Airtel is not available at my location. I may, in future, take Alliance Broadband as a third backup.

The opinion of Mr. Angsuman Chakraborty is blatantly biased.

I live in Kolkata and have got a BSNL dataone broadband connection for the last 2 years. I can recall two incidents - yes, only two - of nonavailability of dataone services during these 2 years.
And the speed is pretty fast (~256 kbps).
The behaviour of the BSNL officials is also very friendly - in a professional sense. I am quite satisfied with their service and so are many of my friends who have got dataone connections.

I do not have any first hand experience about the service of Tata indicom, but the opinion I got from my friends circle is not encouraging at all. In fact, Tata Indicom’s broadband service is as bad as their mobile phone service - at least in Kolkata.
I do not know about other cities. So, those who are willing to have a broadband connection in Kolkata, please avoid Tata indicom for your own sake.

If you see the arnab greivience it is really pathetic situation and we have tosue on this with unity or else this people will not do the best for us let us support him by copying and sending the same what he had experienced personally there should be an for all this bull shits response of tata indicom customer supports

Arnab Sen Says:

Hi friends,
This is Arnab - am a UNIX admin in an MNC in Bangalore. After my marriage (6 months back)i had to shift to a bigger house and unfortunately after i settled down i found NO other connection other than TATA (just a side note - that is exactly what TATA targets - providing connections at places where users dont have an alternative). I need to have Internet 24/7 for my work as i am oncalls sometime. I took the 2Mbps 5 GB limit - after 27 phone calls the cables were installed. I didnt know what i was stepping into. The person showed me the speed was more than 1.6 Mbps - wow i was so happy at that point of time
Next week the speed went down to 12kbps - that is in the month of June 07 and it has remained till 12kbps till the time the connection was active. I called the customer care 100+ times in a span of 3 months and NO response - everytime the CC people told me “they will get back to you within 1/2 hr”
I could still live with that as i could still get my work done. In the month of August from 8th till 14th, i started seeing huuuuge downloads on my account
I called the CC immediately and told them about it. As usual no actions had been taken - the logs showed i downloaded 2+ GB of data everyday - imagine - at a speed of 12kbps, when i was NOT at my home, TATA claims i download 2-3 GB data everyday? Also the downloads were at the time when i was not at home (i was in office) or after midnight. i thought the connection got hacked - but then the sales rep told me its bound to my MAC id. Also it was not a case of hacking becase with that speed it was not possible to download 2-4 GB within a span of 11 Hrs. They sent me a bill of 18500 and made my connection inactive.
In short:From 14th august till yesterday i have made 100+ calls and everyone told someone will come to your house and check it - the connection is still inactive, i have a pending bill of 18500, no one has got time to come to my house to check it for the last 62 days
On 3rd of October, 2007 - someone called me from TATA and said and i quote “i suggest you pay the bill or we will have to make you pay”
I called up the customer care again and went to the VSNL office travelling for 15 Kms and spoke to a lady who called the number back (from where the threatning call came) but the person acted as if he never even called me
Oct 23rd Oct, 2007 at around 4:00 went to TATA office in Jeevan Bhima nagar and spoke to a person there who said it has to be a backend problem and the TATA fellows started laughing listening to my bill amount (lol imagine)
Also i found that they automatically activated the connection and raised my bill to 19799. gosh!
On 23rd Oct 2007 i went to TATA office in Woods Street, Bangalore at 5:15 - but the office was empty - everyone already left for home (on a tuesday by 5 the manager left - no wonder their service is superb)
I called the Manager on 24th oct,2007 (today) and asked if he can check the server logs and let me know whats going on - he said he does not know all those things - all he knows is the bill came to 19799 and i have to pay that. Also he assured that he will take out that extra 1200 that they added “by mistake” (another false commitment)
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
DO NOT TAKE TATA - its a nightmare - i m now getting THREATNING CALLS FROM TATA to pay 18500 which i have not used. I have been to VSNL office in bangalore too still no actions has been taken
We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES
Mail me at sen.arnab@gmail - i can also pass you my number if needed

GOOD NEWS for tataindicom broadband users in BANGALORE.
Now u need to worry about wire cut , cable theft becoz VSNL has Launched wireless Broadband called
WiMax
The customers who is suffering from more down time or no isp providers available. Pls give End for these Problems.

FOr WiMax connetion in Bangalore It Is recommended to call on

SUNIL KUMAR ( The Direct Sales Executive of VSNL)

9243108958
9242368086

I am an executive of Vsnl broadband services for retil business for immediate connection. Please call the following numbers for any queries

09242368086
09243108958
We have a good offers for first 2000 customers,pls hurry up.

sir,
I am staying in government quarters i want to broad band connection in cheapest plans for unlimited or night surfing free. In my house no land line connection. please tell how to get broadband connection in my house.

Hi friends,

This is Arnab - am a UNIX admin in an MNC in Bangalore. After my marriage (6 months back)i had to shift to a bigger house and unfortunately after i settled down i found NO other connection other than TATA (just a side note - that is exactly what TATA targets - providing connections at places where users dont have an alternative). I need to have Internet 24/7 for my work as i am oncalls sometime. I took the 2Mbps 5 GB limit - after 27 phone calls the cables were installed. I didnt know what i was stepping into. The person showed me the speed was more than 1.6 Mbps - wow i was so happy at that point of time

Next week the speed went down to 12kbps - that is in the month of June 07 and it has remained till 12kbps till the time the connection was active. I called the customer care 100+ times in a span of 3 months and NO response - everytime the CC people told me “they will get back to you within 1/2 hr”

I could still live with that as i could still get my work done. In the month of August from 8th till 14th, i started seeing huuuuge downloads on my account
I called the CC immediately and told them about it. As usual no actions had been taken - the logs showed i downloaded 2+ GB of data everyday - imagine - at a speed of 12kbps, when i was NOT at my home, TATA claims i download 2-3 GB data everyday? Also the downloads were at the time when i was not at home (i was in office) or after midnight. i thought the connection got hacked - but then the sales rep told me its bound to my MAC id. Also it was not a case of hacking becase with that speed it was not possible to download 2-4 GB within a span of 11 Hrs. They sent me a bill of 18500 and made my connection inactive.

In short:From 14th august till yesterday i have made 100+ calls and everyone told someone will come to your house and check it - the connection is still inactive, i have a pending bill of 18500, no one has got time to come to my house to check it for the last 62 days

On 3rd of October, 2007 - someone called me from TATA and said and i quote “i suggest you pay the bill or we will have to make you pay”

I called up the customer care again and went to the VSNL office travelling for 15 Kms and spoke to a lady who called the number back (from where the threatning call came) but the person acted as if he never even called me

Oct 23rd Oct, 2007 at around 4:00 went to TATA office in Jeevan Bhima nagar and spoke to a person there who said it has to be a backend problem and the TATA fellows started laughing listening to my bill amount (lol imagine)
Also i found that they automatically activated the connection and raised my bill to 19799. gosh!

On 23rd Oct 2007 i went to TATA office in Woods Street, Bangalore at 5:15 - but the office was empty - everyone already left for home (on a tuesday by 5 the manager left - no wonder their service is superb)

I called the Manager on 24th oct,2007 (today) and asked if he can check the server logs and let me know whats going on - he said he does not know all those things - all he knows is the bill came to 19799 and i have to pay that. Also he assured that he will take out that extra 1200 that they added “by mistake” (another false commitment)

We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES

DO NOT TAKE TATA - its a nightmare - i m now getting THREATNING CALLS FROM TATA to pay 18500 which i have not used. I have been to VSNL office in bangalore too still no actions has been taken

We are forming a group against TATA and going to put them up in court for all this - please mail me if possible and lets start the revolution
INDIA NEEDS TO IMPROVE - NO LONGER WILL WE TOLERATE THESE HARRASMENT AND INSIGNIFICANT LIES

Mail me at sen.arnab@gmail - i can also pass you my number if needed

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